Please note this information is current as of 12pm, Wednesday 20 May 2020. We will provide regular updates to our community as the situation changes and Government and health advice comes through. 

For all advice and information in regards to COVID-19 please continue to visit the WA Department of Health and Federal Government websites.

 

Road to Recovery 

WA Governments latest info on cautious easing of restrictions

Latest WA Government COVID-19 Information (including Roadmap)

The WA Government has launched a mandatory Covid-19 hygiene training and assessment course to prepare the state’s hospitality industry for a future return to business.

ACCESS COURSE

FAQS on the Shire's response to COVID-19

Are Shire facilities still open?

Customer Service Centre

The Shire of York Administration Centre is now open. 

The following controls are in place:

 Line marking to indicate social distance requirements
 Maximum of 6 visitors at any time
 Safety screens installed
 Anyone who is feeling unwell is asked to stay at home

These easements are in response to the current circumstances and are subject to change should the situation change.

For any further enquiries, please do not hesitate to contact the Shire on 9641 2233.

York Public Library

The York Public Library is now open 8.30am to 4.30pm Monday to Friday.

For those who require books and are self-isolating, please contact the Library to make alternative arrangements.

The following controls are in place:

  • Line marking to indicate social distance requirements
  • One person per library aisle
  • Maximum of 10 visitors in the library at any time
  • Anyone who is feeling unwell is asked to stay home
  • Library books are quarantined prior to going back on the shelves

Storytime

We are continuing to Facebook live stream Storytime for pre-kindy children every Tuesday at 9.30am.  Just log on to Facebook and visit the Shire Facebook page at 9.30am on a Tuesday to join in the fun.

Please note the library will be closed during Storytime live streaming.

Contact Details: Library 9641 0515 or email library@york.wa.gov.au.

York Recreation and Community Centre and Forrest Oval Precinct

The YRCC and all indoor facilities at the Forrest Oval Precinct are closed until further notice. This includes the Old Stadium, Hockey Club, Change rooms, playgrounds and skate park. 

Playgrounds and Skate Park

All Shire playgrounds and the skate park are still closed to the public. While they are not signposted as closed, we are also seeking our community’s support in following Federal and State Government advice by not using these public facilities.

If you are concerned about people not following social distancing or social isolation rules, please contact WA Police on 131 444.

Town Hall

The Town Hall is now available for hire.  Hirers must complete a COVID Safety Plan. For assistance to complete a safety plan please contact 9641 2233.

Janet Millet and Gwambygine RV Parks

The RV parks now open subject to social distancing restrictions.

Community Bus

The Shire’s Community Bus is now available for hire. Hirers will need to ensure social distancing measures are observed and be responsible for hygiene cleaning upon return of the bus. For enquiries regarding the Community Bus please contact 9641 2233.

York Motocross Track

The Motocross track on Spencers Brook - York Road is open.  Users are reminded to practise safe hygiene and social distancing. 

How will you be communicating updates to us?

Our website is the main source for all information regarding cancellations and closures, and Shire specific information about COVID-19. We will also be communicating these via our Facebook page, the Shire Update page in Community Matters and through the local radio station Voice of the Avon 101.3fm.  The Shire President is speaking at 10.30am every Friday on 101.3fm

YORKind - Self Isolation Support Centre 

YORKind services previously supported by the Visitor Centre are still available, however will start to be scaled back to support elderly and vulnerable community members only. A third and final kind call will be undertaken the week of 25 May coming to ensure sufficient information is provided to our more vulnerable residents moving forward. Thank you to all volunteers who registered to assist during the current state of emergency. Certificates of Appreciation have been sent out in recognition of your support.

Visitor Centre staff will shift its focus, as restrictions begin to ease, to support local businesses with reopening information, grant opportunities and COVID safety plans and templates.  Contact the York Visitor Centre on 9641 1301 or info@york.wa.gov.au for more information.

What Shire and community events, programs or sports are cancelled or postponed?

The Shire has taken action to respond to advice on cancelling and postponing events and programs that attract large numbers to protect the safety, health and wellbeing of our community. Community and sporting organisations have also made decisions regarding their events and sporting calendars. All local events and gatherings have now been postponed or cancelled.

What is the Shire’s administration doing in response to COVID-19?

The safety, health and wellbeing of our local community, our customers and our staff is our main priority and the Shire is actively following the advice received from government and health authorities to ensure we are equipped with the latest information. The Shire has established an internal COVID-19 Management Group and Council has endorsed our Business Continuity Plan – COVID-19 Pandemic Response to ensure we can continue to provide services to our community.

What is the Shire doing to maintain personal hygiene at its facilities?

The Shire is following Department of Health advice to frequently disinfect doorknobs, buttons, light switches, handrails, tap handles and desks.  

We will endeavour to ensure single-use paper towels and liquid hand soap stocks are maintained within our public toilets. 

The Shire continues to follow the WA Department of Health’s social distancing advice which includes:

  • staying home if you are unwell
  • keeping a distance of 1.5 metres between yourself and others where possible
  • Four square metre per person rule (2m x2m) for non-essential indoor gatherings
  • minimising physical contact

Is the Shire still providing its rubbish and recycling bin collection service?

Yes. Our waste management services is continuing and residents can continue putting out their green and yellow bins on their allocated days. The Shire will advise residents if there is any change to this service.

Will my planning or building application be processed?

Yes. All planning and building applications will continue to be assessed within the statutory timeframes.

Applications will need to be made electronically via email to records@york.wa.gov.au or the relevant State Government department as per usual.

Applications will be referred internally and processed as usual and feedback will be given via email or telephone. Payments can also be done electronically.

Teleconferencing facilities are available for external meetings (Zoom), but due to the limitations of technology we may have to use telephonic means or email as an alternative.

Shire staff will continue to respond to any planning or building questions. Please contact the Shire on 9641 2233 or email records@york.wa.gov.au if you have a question.


Local Services

IGA 

IGA is now providing a Priority Shop home delivery service to many areas, that will offer a choice of four different package options for eligible community members. 

Pharmacy

The pharmacy is able to take phone orders and payments.  Drive through parcel collection is available and home delivery for those in need.  Call 9641 1044.

Police

Call 131 444 for COVID-19 related enquiries.  The usual number is to be used for York specific issues 9693 1000.  

Open for Business

Open for Business is the Shire’s online local business directory, to let the community know what retailers in York are operating reduce hours or services during this time. 

Other Services

What financial support is available for individuals and households?

The Australian Government is providing financial assistance to Australians. This assistance includes income support payments, payments to support households and temporary early releases of superannuation.

For more information click the link below: 

What mental health and family support services are available?

If you are feeling overwhelmed or isolated, there is support available for you and your family members. 

Mental health support 

  • Lifeline 24/7: 13 11 14 
  • Beyond Blue: 1300 224 636 
  • Crisis Care 24/7: 9223 1111 

Children and youth mental health services 

  • Headspace: 1800 650 890 
  • Kids Helpline 24/7: 1800 551 800 

Relationship support 

  • 1800 Respect 24/7: 1800 737 732 
  • Women’s Domestic Violence Helpline: 1800 007 339 
  • Men’s Domestic Violence Helpline: 1800 000 599 

Department of Communities fact sheet with useful contact numbers for the Region

Download factsheet