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York CRC – Update on Services 1 Nov 2023

Published on Wednesday, 1 November 2023 at 11:22:52 AM

The Shire of York is in the process of taking over delivery of services from the CRC and re-opening the facility. Chris Linnell, Shire of York CEO states “Our priority currently is to recruit and train staff, to re-open the facility and re-establish much needed services to our community. We are aware that the closure of this facility has impacted a wide range of York’s population and we are pleased to be able to step in and provide a solution”.

Lumen University
The Lumen Wheatbelt Regional University Centre services are available now, by appointment. Lumen University has been actively engaged with the reopening of the CRC facility and has participated in the recruitment process for two new staff. Lumen University will be training the staff once appointed with the priority being that students experience excellent customer service.

Other CRC Services
Further CRC services are anticipated to become available during November, subject to staff recruitment and IT provisions.  No date is set yet. The same services will be offered at the Shire run CRC, although programs may look a little different.  Service delivery will focus on Service Australia – providing support on government payments and services, Shire of York - community support services and Department of Primary Industries and Regional Development - supporting the development of prosperous regional communities.

Staff Recruitment
The Shire is recruiting for two new positions to support the community service operations of the Shire, the Lumen Wheatbelt Regional University Centre and to provide customer services to all visitors, residents, and students of the Community Resource Centre with a focus on technology support. The Shire has received positive interest in both roles, with several high-quality applications being received. Interviews will be concluded by Friday 3 November.

Fees & Charges
New fees & charges for CRC services including computer access, room hire, and poster printing were presented to Council for adoption at the October Council Meeting on Thursday 26 October and are available to view on the Shire’s website. The fees associated with computer usage have increased from $6.60 per hour to $7.00 per hour. The fees for student computer usage (excluding Lumen University students) have increased from $2.50 to $3.00 flat fee.  This is due to the services moving across to the Shire’s Service Provider.  All other fees remain as per previous CRC fees.

Costs and Benefits
The Shire of York will take on the Centre’s debt and has allocated up to $200,000 in the 2023/24 budget.  It is expected the final figure will be more than that, and this will be advised by the Administrators KPMG once the DOCA process is finalised.   Of benefit to the community is that the Shire will acquire the CRC building and land and this asset will be added to the Shire’s property portfolio.

Chris Linnell


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