(PERMANENT FULL-TIME)
Do you have a passion for York, tourism and creating memorable visitor experiences? We are looking for an organised, enthusiastic and community-minded Visitor Centre Administration Officer to help showcase everything our beautiful region has to offer. In this varied, hands-on role, you will coordinate the day-to-day operations of the Visitor Centre and Town Hall, support local tourism and events, and ensure visitors and residents receive friendly, knowledgeable and high-quality service.
Key Responsibilities:
- Coordinate the day-to-day operations of the Visitor Centre, including staff rostering, workflow planning, timesheets, leave approvals and stock management.
- Deliver friendly, accurate and knowledgeable information to visitors and residents about tourism products, local attractions, events and experiences across York and the wider region.
- Manage Town Hall bookings, venue inductions, inventories and post-hire inspections, while working collaboratively to support the successful delivery of events.
- Maintain and develop visitor information, promotional materials, brochure displays, digital platforms and tourism marketing content.
- Support, guide and collaborate with Visitor Centre staff and volunteers through inductions, training and ongoing skill development.
- Build positive relationships with tourism operators, community groups and industry stakeholders while identifying new and improved visitor experiences and promotional opportunities.
Remuneration:
The salary for the position is offered in accordance with Level 4 of the Shire of York Inside Staff Industrial Agreement 2025 ($80,242.26-$84,033.56). Placement within the range will be determined by the applicant’s demonstrated, skills and experience.
The Shire Offers:
- A Wellness Program which includes free gym and pool membership at the Shire owned facilities as well as other health and wellbeing initiatives.
- Option to make additional superannuation contributions matched by the Shire.
- A generous uniform allowance.
Further Information:
The position description for the role is available above or by contacting Rebecca Atkinson on 0499 874 917. A national police clearance and pre-employment medical will be required prior to offer of employment. All Shire positions are subject to a three-month probation period.
How to apply:
To apply for this role, please submit a cover letter outlining why you are suited to the position, together with your current resume and details of two recent referees, to:
Chief Executive Officer
Shire of York
PO Box 22
York WA 6302, or Email: records@york.wa.gov.au
Applications close: 5.00pm Friday, 9 October 2026.
Applications for this position are open until a suitable pool of candidates is received. This means the vacancy may close without notice. If you are interested in this position, we highly recommend you apply as soon as possible.
The Shire values diversity in its workforce and encourages people from all age groups and cultural backgrounds to apply.